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SAP CRM Tutorial – SAP Customer Relationship Management Training

SAP CRM Tutorial – To learn some of the free SAP Customer Relationship Management (CRM) module and tutorials for beginners. SAP Customer Relationship Management (SAP CRM) is key component and part of SAP Business Suite and using not only with major companies/or origination to short term requirements, but this SAP CRM Tutorial helps organisation in reducing cost and increase the decision making ability by defining future strategy.

This module SAP CRM help to achieve different stages effectively and to meet long term objectives for the company. We cover some of the basic tutorials that include basics of SAP CRM and how to deal with its various components and sub-components.- SAP CRM (Customer Relationship Management) is one of the most widely used modules in SAP. I have written a lot on SAP CRM Tutorial and this is a summary post that will work as an index to go through with all of them in order.

SAP CRM Tutorial /Training

Tutorial : SAP CRM Introduction

Tutorial :Model View Controller Design Pattern (MVC)) in SAP CRM

Tutorial :Creating and changing transactions using BAPI in CRM

Tutorial :SAP CRM Certification Tips

Tutorial :How To Combine ERP With CRM?

SAP CRM (Customer Relationship Management) is the process of managing all aspects of interaction a company has with its customers, including prospecting, sales and service. CRM applications attempt to provide insight into and improve the company/customer relationship by combining all these views of customer interaction.

CRM is an integrated approach to identifying, acquiring and retaining customers. By enabling organizations to manage and coordinate customer interactions across multiple channels, departments, lines of business and geographies, SAP CRM (Customer Relationship Management) helps organizations maximize the value of every customer interaction and drive superior corporate performance.


CRM (Customer Relationship Management) is an integrated information system that is used to plan, schedule and control the pre-sales and post-sales activities in an organization. CRM embraces all aspects of dealing with prospects and customers, including the call centre, sales-force, marketing, technical support and field service.

SAP CRM Tutorial for beginners explain what SAP CRM Module, and it gives a brief understanding of messaging and important CRM (Customer Relationship Management) concepts are explained above post. I will be adding more posts in SAP CRM Tutorial, so please bookmark the post for future reference too.

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