Types of Work Process in SAP

Even though the work processes are unique at OS level SAP differentiated between the work process based on the nature of work. The work process are determined by the instance name DVEBMGS<Instance_No>

For Dialogue instances the work process will be denoted as D01, D02….

  • D – Dialogue
  • V – Update
  • E – Enqueue
  • B – Back ground
  • M – Message
  • G – Gateway
  • S – Spool

DVEBMGS is only available in the Central instance.

D01 to DN-1 for Dialogue instances.

Central Instance DVEBMGS – 2112111

It hosts all the process and their will be only one central instance in the entire system.

Types of Work Process in SAP

DIALOGUE ‘D’

It is only the process which communicates interactively with the users. There should be at least 2 Dialogue work process per instance. Dialogue work process initiates Update, Background and Spool.

UPDATE ‘V’

It is used to update the transactions in the database. It is initiated by Dialogue process. There should be at least 1 Update in the entire system. It is also recommended to have an update process for every 5 Dialogue. 26

Types of Work Process in SAPENQUEUE ‘E’

It is used to provide locks for the records that are going to be updated. It ensures consistency for updates. There will be only 1 Enqueue configured in the system during the installation. It is possible to have more than one enqueue provided they are installed or configured on the central instance.

BACKGROUND ‘B’

The tasks which are expensive or time consuming are scheduled to run in the background mode non-interactively. There should be at least 2 background work process in the system

MESSAGE ‘M’

There should be only 1 message server in the entire R/3 system. It is used to manage all the dispatchers. It is used to load balance the requests to identify the least loaded dispatcher.

It is also used to provide locks to the request that are coming from Dialogue instances.

GATEWAY ‘G’

It is used to provide a means of communication with SAP and NON-SAP systems. There will be only 1 gateway for each instance.

SPOOL ‘S’


It is used to print the documents to a printer or output to a fax machine etc. There should be at least 1 Spool process in the entire system. It is also possible to configure more spool process depending on the print/ spool volume.

Dialogue – Interactive – 2 per instance – Initiate update, spool and btc (background)

Update – Non-Interactive – 1 per system – Initiated by dialogue


Enqueue – Provides consistency for updates – 1 per system and can be increased depending upon the update requests but needs to increase only on the Central instance for optimal performance. 27

Background – Non-Interactive – 2 per system – Initiated by dialogue, Time consuming and long running jobs are scheduled to run in the background mode.

Message – Used during load balancing. It also procures lock from enqueue server to serve the requests that is coming from dialogue instances. Only 1 Per system.

Gateway – It provides an interface to communicate between SAP and NON-SAP Systems. 1 Gateway per instance.

Spool – It is only the process that outputs the documents to printers, fax etc. It is initialized by Dialogue and BTC. atleast 1 spool per system.

Also See: How to do Installation of Presentation Server (SAPGUI)?

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